Versa Lite Fails to Sync with Android App

[JessaM224]

My Versa Lite has been terrible at syncing with the android app ever since I last updated it, about 4 weeks ago.  I get absolutely no notifications ever on my watch.  I have literally done every troubleshooting option I could find out there, and it still will not sync without completely deleting and rebooting everything, which takes a long time; and even that doesn't always work the first time.  I am at a loss as to what to do to get my versa to work again, the way it used to.  Any help with getting it back to functional is desperately needed.  Thanks!

[Rich_Laue]

The time period to your answer will depend on which phone model and or Android version we are asking about @JessaM224 

Have you checked the help docs and the pinned posts at the top of this forum? 

Was the update to the Fitbit App or the Android phone, or both? 

A lot of people are reporting issues with text notifications, the rest are coming through. 

How do I get notifications from my phone on my Fitbit device?

What should I know about using the Fitbit app on my Android phone?

[JessaM224]

Hi @Rich_Laue - the update was to the fitbit app from 01.13.20.  Phone is a V20, old model about 4 years old now.  But I have had no issues with syncing, notification, or anything until this last update to the app.  I read all of the articles I could find from others with similar issues, and have reset, uninstalled, turned on & off, and just about every combination thereof for both the fitbit & phone...and still get the "no device found" message when I try to sync.