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Versa Lite won't receive notifications

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‎05-22-2020 12:08 - last edited on ‎05-23-2020 06:16 by Fitbit Moderator

‎05-22-2020 12:08 - last edited on ‎05-23-2020 06:16 by Fitbit Moderator

Just bought a versa lite, set it all up and working perfect. Notices this morning that my notifications aren't coming through. It day that a phone restart is needed to re activate notifications, I've don't this 4 time and nothing... Anyone got any advice.

 

 

Moderator edit: updated subject for clarity

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‎05-23-2020 06:15

‎05-23-2020 06:15

Hi @Halez1992, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa Lite since it won't receive notifications. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. After this, monitor your watch for the next 24 hours and see if it receives notifications properly.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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