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Versa and phone don't seem connected

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‎02-02-2019 09:36 - last edited on ‎02-03-2019 06:02 by Fitbit Moderator

‎02-02-2019 09:36 - last edited on ‎02-03-2019 06:02 by Fitbit Moderator

My phone and the fit bit app state they are paired through Bluetooth but the watch keeps saying to connect phone when I long press the left button on the versa. Please help. Thank tou

 

 

Moderator edit: Clarified subject

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‎02-03-2019 06:05

‎02-03-2019 06:05

Welcome to the Forums @Janne0811.

 

I'd like to take a closer look at the situation.

 

Could you share a picture of the message that you are getting on your Versa? You can post it in here by clicking on the 'Photos' button on top of the text field when you are typing your response. Check the picture below for reference.

photos.PNG

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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