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Versa battery dying within hours of full charge

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‎01-02-2019 10:38

‎01-02-2019 10:38

I purchased a versa a few months ago, and it worked fine. The last month I haven't worn it, so it ran out of charge, I then charged it fully up, and it does overnight. I charged it to 100% the following day (today) and after the gym I tried to sync it to find the battery is dead again. 

 

Has anyone else experienced this, or does anyone know a fix? 

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3 REPLIES 3

‎01-03-2019 09:38

‎01-03-2019 09:38

Hello @Faybellineb.

 

Thanks for bringing this up.

 

I have reached out to our support team so that they can take a look at what is going on so that they can help you. Be sure to keep an eye on your email's inbox and even spam/trash folders in case the email is filtered by mistake.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎01-03-2019 22:34

‎01-03-2019 22:34

My new versa barely makes it thru a day without a charge.  I got it a few weeks ago 😞  my mileage on my runs is also way off. 

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‎01-08-2019 06:55

In response to Laurk

‎01-08-2019 06:55

Welcome to the Forums @Laurk.

 

I apologize for the delay in my response.

 

Our team should be also getting in touch with you about this situation. Please keep an eye for it as I mentioned above.

 

Feel free to reach out with any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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