help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not Notifting Texts

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-20-2019 04:47

‎09-20-2019 04:47

I've had my Fitbit Versa for over a year now and it has worked great until yesterday. As of yesterday it will not notify me when I get a text message. I have a Galaxy S8 phone that I have had the entire time I've had my Versa. I've tried making sure everything is updated, resetting the phone and watch, uninstalling and reinstalling my versa, but nothing is working! What else can I do to get my text notifications back? 

Best Answer
7 REPLIES 7

‎09-20-2019 06:03

‎09-20-2019 06:03

I'd like to know as well.  I have the same phone and the text notifications stopped working Tuesday night. 

Best Answer

‎09-20-2019 06:22

‎09-20-2019 06:22

Same issue on Galaxy S7. Waiting for a fix for days. Someone please share a fix when there is a one. I've tried and read every community post. 

Best Answer
0 Votes

‎09-20-2019 06:30

‎09-20-2019 06:30

Galaxy s8, same issue all notifications work except text messages 

Best Answer

‎09-24-2019 05:54

‎09-24-2019 05:54

Hey everyone! So I finally heard back from Fitbit on Twitter. They said it is a problem from the last Fitbit app update and that they are working on a fix. Hopefully it'll be soon. If not, does anyone know of a way to roll back out of the update to make the texts work again? 

Best Answer

‎09-24-2019 06:01

In response to Joanna1967

‎09-24-2019 06:01

Mine are not working either 

Best Answer
0 Votes

‎09-24-2019 06:35

‎09-24-2019 06:35

I'm so glad I found this. I thought I was losing my mind. I've tried everything and nothing is working.  Now I know it's not my fault. I hope we get a fix soon.

Best Answer
0 Votes

‎09-24-2019 09:00

In response to Jodmich

‎09-24-2019 09:00

Hi guys,

 

I posted about this yesterday but haven't found my post yet to update it. I was having this same problem, and resolved it yesterday.

 

Try uninstalling the app completely, re-installing, then setting your notifications up again. Best of luck, it worked for me.

Best Answer
0 Votes