Versa not getting notifications

[Mamadepace]

After an update on my pixel 3 and Fitbit versa, I am no longer get notifications. Help

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Mamadepace.

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa. Thank you for the information provided.

To resolve difficulties with notifications, we recommend following these troubleshooting steps.

In addition, you can set up your Watch as a replacement device:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Hope this helps.

[Mamadepace]

Nothing happens when I tap the today button

[EdsonFitbit]

Thanks for your response, @Mamadepace.

The Today button takes you to the home screen, if you are in the home screen already then please continue following the other steps shared above.

Have a nice day.

[Mamadepace]

I set it up but it is still not working. 

[EdsonFitbit]

Thanks for the update, @Mamadepace.

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.

[jtc_dk]

I have Xiaomi Redmi Note S with Android 11. It was impossible to get any notification on my Fitbit Versa until I looked into the setting

"Notification Access", if yoy can't find it search for "Notification" in settings:

I discovered that Google Play Services was "Not allowed".

After changing to "Allowed" notification on my Fitbit Versa runs fine and it also solved a power isssue with the watch.

[EdsonFitbit]

It's great to see you in the Fitbit Community, @jtc_dk.

Thank you for sharing with us how you resolved the issue with notifications. I hope this information be of help to other users.

See you around.