help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wallet Help

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-10-2018 00:55

‎10-10-2018 00:55

Hi, am new to the Versa.

 

I tried to set up Wallet, but found it only supports a single bank in my entire country for this, and I use two other banks. 

 

So now periodically I get a vibration and a message on the Versa telling me to try testing the process at a point of sale.

 

I tried removing the useless app from my Versa and it still does it intermittently. 

 

Any suggestions? 

Best Answer
0 Votes
2 REPLIES 2

‎10-10-2018 04:50

‎10-10-2018 04:50

I think it's the NFC chip in the watch responding to a nearby NFC reader. Unlike your phone I don't believe that there is a way to turn the chip off. 

Kathy | USA
Versa SE, Charge 2, Samsung Galaxy S10+
Best Answer

‎10-10-2018 17:22

In response to kcronin

‎10-10-2018 17:22

Hey, thanks. I worked out that it was happening when my phone was close. When I turned the NFC function on my phone off, it stopped happening. 

Best Answer
0 Votes