Watch and App won't sync since the upgrade

[Conniehui]

So since I've updated the new version, the Workout tracking has disappeared and now my watch and App won't sync. I hope the new updated version will be out soon!

[AlejandraFitbit · Accepted solution]

It's great to see you around @Conniehui. In this case, I recommend restarting your tracker. After the restart process, please check your shortcuts and edit them by doing the following from your Android Fitbit app:

1. Tap Blaze
2. Tap Exercise Shortcuts
3. Tap the "+" icon in the upper right corner
4. Select the one you prefer
5. Tap Add to Blaze
6. Sync

And after all this, follow our syncing troubleshoot.

Let me know the outcome. 

[Conniehui]

Thanks so much it worked!

[AlejandraFitbit]

You are welcome @Conniehui, I am glad to hear that your tracker is now working. If you need anything else, do not hesitate in posting it.

Happy stepping!