10-03-2019 00:51
10-03-2019 00:51
Hey guys. My Fitbit Charge 3 is two days old. Set it up fine. The clock shows the correct time and date. However my water logging tool attempts to log a day ahead. The date it shows is correct however the day and bargraph within the app is always a day ahead. How can I change this? I've changed the date on my phone and it is always a day ahead. I've reset my device, uninstalled the app and cleared the app cache. Also on my watch itself it says sleep is not tracked however the app is indeed tracking my sleep. Help.
10-04-2019 12:32
10-04-2019 12:32
Hello @SunsetRunner, welcome to the Community Forums!
I appreciate the information and details that were shared in your post, thanks for troubleshooting this situation prior to posting too. To better assist you with this, can you please let me know which Android mobile device you're currently using? Also, please send me a screenshot of the inconvenience you're currently experiencing with the Fitbit app. You can refer to this post to attach an image into your post.
Keep me posted and let me know if you have any additional questions.
10-04-2019 15:03
10-04-2019 15:03
So today's date and day in my country (NZ) is Saturday the 5th of October. My watch is showing this, every other setting in the app shows this. However the water logger is showing the day as Sunday. When I log water is logs it under Sunday. Please see attached photo. Also photo of my watch showing sleep is not tracked.
10-04-2019 15:04
10-04-2019 15:04
Oh sorry, I'm also using a Samsung S7 Edge.