Water logs are disappearing

[EntropicMaximum]

Hi,

today I noticed a strange behavior. I logged water using a third‑party app, but it didn’t show up in the Fitbit app.

So I added some water entries directly in the Fitbit app — but those entries disappear as well.

Are there any additional issues with water logging besides the ones I’ve already mentioned in my other posts?

Kind regards

[RiekoC]

Hello @EntropicMaximum 

I have seen other users reporting issues with water logging. Are you using the regular Fitbit app or the Public Preview/Personal Coach version? 

For now, please report this issue using the Feedback option in the Fitbit app:

• Tap your avatar in the upper right of the Today page in the Fitbit app
• Tap Feedback in the menu that opens
• Complete the prompt and submit

Although it's likely that you won't receive a response, we've gotten confirmation that the team reviews every submitted feedback report and uses the information for issue investigation.

[EntropicMaximum]

Hi @RiekoC,

thank you for your reply. I am using the regular version. But everything went back to normal later that day.

[RiekoC]

Hi @EntropicMaximum 

Yay! Thanks for letting us know that everything went back to normal.