07-20-2016 14:36 - edited 07-20-2016 15:10
07-20-2016 14:36 - edited 07-20-2016 15:10
I have had a Charge HR for some time, setup with a Monday week start. My old Android OnePlus One still correctly shows my weekly step count running from Monday to Sunday (seen by tapping the steps item from the app dashboard). My Windows 10 app also shows the week as starting on a Monday. All good...
...Until, I bought a new Android OnePlus 3. Installed the app, synced to the Charge HR. All works fine, apart from the weekly step count starts on a Sunday for unknown reason. The old OnePlus One still shows the correct weekly step counts running Mon-Sun, as does the website dashboard "This week's activity" tile.
Does anyone have any suggestions as to why my new phone app is behaving inconsistently? Both phones have the latest Fitbit app, and are both running Marshmallow Android. The Charge HR has the latest v122 firmware.
Thanks in advance... 🙂
07-22-2016 14:49
07-22-2016 14:49
@aljsimons Can you please provide me with a couple of screenshots of the differences that you're seeing for a specific week? That will be super useful to take a further look into this. Thanks in advance! Have a great weekend!
07-23-2016 10:47
07-23-2016 10:47
07-23-2016 10:56 - edited 07-23-2016 11:29
07-23-2016 10:56 - edited 07-23-2016 11:29
This is the screen shot from from my old phone.
07-23-2016 10:57 - edited 07-23-2016 11:28
07-23-2016 10:57 - edited 07-23-2016 11:28
This is the screen shot from my new phone.