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Weight entries are wrong

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‎09-04-2021 08:32 - last edited on ‎09-04-2021 16:09 by Moderator Alum

‎09-04-2021 08:32 - last edited on ‎09-04-2021 16:09 by Moderator Alum

All of my weight entries are 0.01

 

 


Moderator edit: subject updated for clarity

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‎09-04-2021 16:09

‎09-04-2021 16:09

Hi, welcome to the Fitbit Community forums, @SunsetRunner. 

 

Thank you for sharing that you've been experiencing this inconvenience with your Fitbit app. 

 

Before considering other options, please make sure to try the following steps: 

 

  • Clear cache and cookies for the Fitbit app on your phone's settings
  • Log out from the Fitbit app
  • Restart your phone
  • Log back in to check if you're able to see your weight information properly 

In addition, make sure to keep the Fitbit app updated to the latest version available. 

 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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