Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

When I enter Quick Calories, the calories in and calories left is delayed on the app....

Replies are disabled for this topic. Start a new one or visit our Help Center.

10 minutes ago I entered 250 calories. It not showing on the app.

 

I had 410 calories for breakfast. That shows up on the "front page". It say "410 calories in 1,180 calories left". It should be 410 + 250 = 660 calories

 

When I click on it, it takes me to the "Cal in vs. Out" and page. If I scroll down, it shows 410 cal in. It shows the two Quick calories entries for breakfast. It is not showing the 250 calories.

 

From past experience, it takes time for the 250 calories to show. Why is this happening?

Best Answer
0 Votes
2 REPLIES 2

Hey Strngemily.

 

Yes, this is a very frustrating issue that I'm dealing with too. A lot of other users are also having the same issue. I've tried contacting fitbit twice, as have others, and there doesn't seem to be a fix yet. Annoying!

 

If I can direct you to this page on the community, you'll be reassured that this issue is affecting a lot of fitbit users:

 

https://community.fitbit.com/t5/Android-App/Quick-add-calories-not-working/td-p/5135249

 

Fingers crossed fitbit sort this out quickly as I use this feature every day to help with my weight loss goals.

Best Answer
0 Votes

Thank you!

Best Answer
0 Votes