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Where is my history

Tuesday

Tuesday

I lost my Inspire 2 a few days ago so ordered version 3, which arrived within the day. However, I couldn't log into my account. The retrieval system simply wouldn't send a reset from my online account or mobile app. I eventually gave in to signing in with my gmail, but there isn't any of my history in it. 

How do I get my history back?

How do I access my original account if the reset isn't working?

Btw, I tried the steps in the following link but none of it works: https://community.fitbit.com/t5/Android-App/My-history-disappeared-from-the-Fitbit-app/td-p/5728100

 

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yesterday

yesterday

Without any mention of steps that was tired. I'm using clues. 

You say that you could not log into your old account, so you created a second account. 

As the page you link to requests. Have you logged out of your Google email account. (or did you create a Google log in) 

Once logged out, we can work on logging into your main account. 

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