03-18-2016 15:21
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03-18-2016 15:21
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03-30-2016 06:49
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03-30-2016 06:49
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Welcome to the Community @bendon. I would like to know if you keep having problems with your Blaze tracker? If you do, I recommend Restarting your tracker and test it during the day. Also, I recommend verifying if your phone is a Compatible Mobile Device.
Hope to hear from you soon.
03-30-2016 09:48
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03-30-2016 09:48
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07-15-2016 10:22
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07-15-2016 10:22
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@bendon thanks for the update! I've checked your Motorola Droid Turbo just like @AlejandraFitbit suggested here in this link and I found out that your mobile device is definitely compatible with the Fitbit app. Sounds like everything is in place and still not working, therefore I recommend contacting our Support Team for further research. They have the proper tools to take a deeper look into your tracker's behavior. Also, mention them all the troubleshooting steps you've performed to fix this. By doing that you'll be helping them to provide you with a quick reply.
Good luck and let me know how it goes!
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