04-19-2022
09:19
- last edited on
04-20-2022
14:19
by
RodrigoMFitbit
04-19-2022
09:19
- last edited on
04-20-2022
14:19
by
RodrigoMFitbit
I changed the temperature preference from the factory C setting to F during initial device set up, that lasted about 2 days, it then defaulted back to C without my input. I have not been able to reset it despite the phone app setting display reads F. Fitbit "Higher Level" support was not helpful... at all.
Any suggestions? I have rebooted phone and Sense, uninstalled/reinstalled the app, removed the device from my account, did a new device set up, and did a software update. I have done everything I can think of except factory reset. Is that my next and only option?
Moderator edit: Subject for clarity.
Answered! Go to the Best Answer.
04-19-2022 12:04 - edited 04-19-2022 13:30
04-19-2022 12:04 - edited 04-19-2022 13:30
Hello @ajr3j and @MarineMomx2
It sounds like your settings got altered somehow. No worries. Just open your Fitbit App, tap on your profile picture then scroll down and tap the name of your Fitbit watch then tap Gallery. Now just scroll down and tap weather. Tap settings and change from Celsius to Fahrenheit then tap done. Sync your device to accept your new settings.
Let me know if this helps. 😃 Happy Stepping!
04-19-2022 09:47
04-19-2022 09:47
I have not done the factory reset but my watch displays C instead of F
04-19-2022 10:36
04-19-2022 10:36
Does your app show farenheit or celsius in the unit section? Have you tried changing it unsuccessfully as well?
04-19-2022 12:04 - edited 04-19-2022 13:30
04-19-2022 12:04 - edited 04-19-2022 13:30
Hello @ajr3j and @MarineMomx2
It sounds like your settings got altered somehow. No worries. Just open your Fitbit App, tap on your profile picture then scroll down and tap the name of your Fitbit watch then tap Gallery. Now just scroll down and tap weather. Tap settings and change from Celsius to Fahrenheit then tap done. Sync your device to accept your new settings.
Let me know if this helps. 😃 Happy Stepping!
04-19-2022 12:10
04-19-2022 12:10
04-19-2022 12:12
04-19-2022 12:12
😃 Your so very welcome @MarineMomx2! I’m happy it worked
04-19-2022 12:15
04-19-2022 12:15
SUCCESS! Thank you very much! You provided the solution that Fitbit Support could not.
04-19-2022 13:28
04-19-2022 13:28
That’s fantastic @ajr3j!! I’m happy to be able to help. 😃 Happy Stepping!
04-20-2022 14:20
04-20-2022 14:20
@SunsetRunner @MarineMomx2 Thanks for your help. Greatly appreciated.
@ajr3j Welcome to the forums. I am glad to read that now the unit on the weather app matches the settings on the app. Shout out to @SunsetRunner for the solution!
I wish you all a lot of fun with Fitbit. Have a nice day!