Won't Sync

[Ripleyrj]

Did the app change? My Versa won't sync with my Android Note 8. Why is that all of a sudden?

[SteveH · Accepted solution]

Unfortunately syncing problems happen from time to time, often without any apparent reason.

I would try restarting your phone and then restarting your fitbit using this procedure:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

You might also try forgetting the fitbit in your phone's bluetooth settings. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/

[Foofrifun]

That does work, but the problem is, this should not have to be done daily!!

[Ripleyrj]

Thank you!