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Won't pare

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‎11-22-2020 16:38

‎11-22-2020 16:38

Got new phone, trying to pare to new phone. Says already pared on another phone?

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‎11-23-2020 09:06

‎11-23-2020 09:06

@Rockonnow, how are you trying to Pair it?  You cannot use the phone's Bluetooth screen to pair the tracker, it must be done through the Fitbit app. If you open the Fitbit app, then click on the tracker account screen (top left corner), it should automatically connect to the tracker through the Bluetooth connection.

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