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Workweek hustle not updating

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‎04-15-2021 18:32

‎04-15-2021 18:32

My app is updating my steps fine but not for the workweek hustle. Workweek hustle is showing 223 steps for the week; I'm almost at 31,000. I've uninstalled and reinstalled the app to no avail. How can this be fixed?

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‎04-21-2021 16:39 - last edited on ‎10-28-2024 08:07 by Fitbit Moderator

‎04-21-2021 16:39 - last edited on ‎10-28-2024 08:07 by Fitbit Moderator

@raven_18 Hi there. Thank you for the troubleshooting performed prior to posting. 

We’re aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

See you around. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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