Xiaomi Redmi 6 Pro

[Pravesh]

Hello. I just buy a new phone so that i can benefit from all the features of the app. 

Can you please add xiaomi redmi 6 pro please as the comptatible phone?

Thanks

[LanuzaFitbit · Accepted solution]

Hello @Pravesh!

As you mentioned, the Xiaomi RedMi 6 Pro is not the supported devices list. Our team is aware of the need to expand the list and as soon as we have any news on the matter we will be sure to let everyone know.

Keep in mind that while the app can work as long as the phone meets the minimum requirements, Android 4.4+ and Bluetooth 4.0, there is a possibility that some issues will happen. Some users of phones not on that list have mentioned that going through these troubleshooting steps helped them, so it's definitely worth a try. 

Let me know if you have any further questions.

[Kuldip]

Go through the below link and follow steps, this is working fine for me.

http://en.miui.com/thread-423962-1-1.html

Step 1: 

Go to settings --> manage apps' battery usage --> choose apps. From there, pick all the apps you want to receive push notifications and select "No restrictions."

Step 2: 

Go to settings --> permissions --> autostart. From there, pick the apps you want to receive notifications, and toggle the switch to turn it on.

Step 3: 
Go to settings --> app notifications --> pick the apps you want to receive notifications, then turn the toggle for "Priority" on.

Step 4: 

Lock the app in the "recent apps"/ "app overview" plane. Do so by first opening the apps, then press the "recent apps/overview button" (that's the square button on stock Android, or the button with three horizontal lines on the Mi Mix). From there, find the app you want to receive notifications, pull down on it to "lock it", so it never gets cleared.

Step 5: 

This last step requires Developer Options privileges. To enable that, go to settings (haha... I'm getting tired of typing "go to settings" ...) --> about phone

--> tap on MIUI version tab like eight times. You should then get a little message saying "you are now a developer." Then head back out to settings, go to developer option, scroll to nearly the bottom, find "memory optimization," and turn it off.

Again, maybe step 5 is all you need. I know my Whatsapp and Gmail notifications didn't start coming through in real time until I completed that step.

You may refer to this web page for more detail elaboration.

https://www.forbes.com/sites/bensin/2016/11/17/how-to-fix-push-notifications-on-xiaomis-miui-8-for-r...

[Manju_Jeff]

Please let me know the below mentioned sync issue has been solved. I am using Redmi 6 pro & Altra hr. I am unable to sync.

[Manju_Jeff]

Please let me know whether the below mentioned sync issue has been solved? I am using Redmi 6 pro & Altra hr. I am unable to sync.