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Zone minutes are not loading

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‎09-15-2021 08:22 - last edited on ‎09-15-2021 09:09 by Fitbit Moderator

‎09-15-2021 08:22 - last edited on ‎09-15-2021 09:09 by Fitbit Moderator

My zone minutes have not been loading. How do I reset it?

 

Moderator Edit: Clarified subject

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‎09-15-2021 08:26

‎09-15-2021 08:26

Hi @LynnRenee  read this article and if you need further help, let us know. click to read

Stepping in the U.S.A. since September 2013. Android 14

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‎09-15-2021 09:16

In response to Odyssey13

‎09-15-2021 09:16

It's great to see you in the Community, @LynnRenee. Thanks @Odyssey13 for the assistance 😁.

 

To have a better idea about your inquiry, do you mean that the Active Zone Minutes' tile is not loading on the Fitbit app or that your device is not registering Active Zone Minutes?. In case that the tile on the app is not loading, you can try force stopping the app by going to your phone's Settings > Apps > Fitbit > Force Stop.

 

See you around.

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