01-06-2016 12:16
01-06-2016 12:16
Best Answer01-07-2016 10:42
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01-07-2016 10:42
Welcome to the Fitbit Community @huddy12! It's great to have you here! Try logging out from the app and then log back in if you're not able to do it I suggest you double checking that your mobile network is working properly.
Hope it helps, keep me posted!