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app wont open

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when i try and open my fitbit app. it just crashes. ive had it 2 days the it just stoped. i use a samsung s6 edge. really dont know what to do.
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A warm welcome to the Community @tattooed_mumma. It's weird to hear that your Fitbit app is crashing. I recommend uninstalling and reinstalling the Fitbit app. Also, please verify that your app is updated by following the instructions provided in the How do I update my Android Fitbit app? post. 

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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ive installed and un installed it about 6 times now. it lets me log bk in. asked to allow location and then crashes 😞
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Thanks for the information @tattooed_mumma. At this point, I recommend getting in touch with our support team, I know they will be glad to help you out. For a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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