app wont open

[tattooed_mumma]

when i try and open my fitbit app. it just crashes. ive had it 2 days the it just stoped. i use a samsung s6 edge. really dont know what to do.

[AlejandraFitbit]

A warm welcome to the Community @tattooed_mumma. It's weird to hear that your Fitbit app is crashing. I recommend uninstalling and reinstalling the Fitbit app. Also, please verify that your app is updated by following the instructions provided in the How do I update my Android Fitbit app? post. 

Let me know the outcome. 

[tattooed_mumma]

ive installed and un installed it about 6 times now. it lets me log bk in. asked to allow location and then crashes 😞

[AlejandraFitbit]

Thanks for the information @tattooed_mumma. At this point, I recommend getting in touch with our support team, I know they will be glad to help you out. For a faster response you can contact them via phone or chat.

Let me know the outcome.