05-17-2016 11:25
05-17-2016 11:25
I lost and gained 5lbs. I want to delete the badge I earned to start fresh but it won't delete..help.
Answered! Go to the Best Answer.
05-21-2016
06:27
- last edited
yesterday
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-21-2016
06:27
- last edited
yesterday
by
MarreFitbit
It's nice to see you around more often @IAMLULU!
I noticed @SunsetRunner was really kind and provided you with a great suggestion. I'd like you to try logging out and logging back in into the Fitbit App to see if you're still seeing your weight badge.
Let me know how it goes!
05-17-2016 11:55
05-17-2016 11:55
Hi @IAMLULU
On the Fitbit.com website, onto your badges page it's possible to hover over the weight badge you wish to remove, a screen appears with a trash icon inside for the relevant badge. Click the trash icon to remove the badge.
Hope it helps
Best Answer05-19-2016 13:19
05-19-2016 13:19
That only appears on my Windows 10 App. I delete it from there but it is still on my phone app. I want it totally gone.
Best Answer
05-21-2016
06:27
- last edited
yesterday
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-21-2016
06:27
- last edited
yesterday
by
MarreFitbit
It's nice to see you around more often @IAMLULU!
I noticed @SunsetRunner was really kind and provided you with a great suggestion. I'd like you to try logging out and logging back in into the Fitbit App to see if you're still seeing your weight badge.
Let me know how it goes!
05-22-2016 22:54
05-22-2016 22:54
Logging out of my app and logging back in worked. Thanks so much for your help...yay !!! 🙂
05-23-2016 00:17