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burned calories not showing up since update

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‎09-30-2023 04:59 - edited ‎09-30-2023 05:17

‎09-30-2023 04:59 - edited ‎09-30-2023 05:17

Since the new update my calories burned are not updating at all. How can I fix this please?

1000028892.jpg

 the burned calories are showing up on my charge 4 but not updating on the app. The whole reason I use this app is for the calorie portion.

I've tried restarting my phone and fitbit. I also uninstalled and reinstalled the app and no change.

Please how can I fix this

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‎09-30-2023 05:31 - edited ‎09-30-2023 05:33

‎09-30-2023 05:31 - edited ‎09-30-2023 05:33

@Intothesun   That icon is calories eaten from logging food.  You want Energy Burned as your Metric #4 in your custom preset.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎09-30-2023 05:43

In response to LZeeW

‎09-30-2023 05:43

Thank you so much! Didn't realize there was a difference between the 2 now!!

 

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