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can't connect to Samsung Galaxy j3

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‎06-19-2016 16:15

‎06-19-2016 16:15

Cannot receive text message alerts on Samsung Galaxy j3 is anyone else having this problem with Alta? Have tried everything
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81 REPLIES 81

‎02-26-2018 09:16

In response to welshteddy

‎02-26-2018 09:16

Mayfly,  did you know that you can make it sync on the computer by right clicking on the fitbit icon? You can find it on the bottom strip on the computer screen near to the clock and date. Mine is on the right hand side and you need to click a little arrow first. Sorry I don't know what it's called. After the first time I synced on the computer it didn't do it and I couldn't find how to force a sync. A customer services woman told me it was down there! Mine usually syncs when I am near the computer . I don't have to open the fitbit dashboard.  

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‎02-26-2018 11:03 - edited ‎02-26-2018 11:20

In response to welshteddy

‎02-26-2018 11:03 - edited ‎02-26-2018 11:20

Hello there Android friends, I was reading all of your replies and I understand your point of view and I would like to apologies for the late update regarding this topic.

 

However I'll proceed by closing this thread, as I can confirm the Samsung Galaxy J3 will not be added to our official list of Compatible Devices. You can continue using this device, but keep in mind that not all features will work as is expected.

 

Thank you all for your patience.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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