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can't login to my app nor go to fitbit.com

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‎04-15-2020 22:02

‎04-15-2020 22:02

since two days ago I was logged out of my account in my Android device and when I try to log in  I get a message that the password is invalid  and when I try to use the "forgot password" I get a message that the Network operation failed.  Fitbit.com is unavailable. Please try later.  and then if I try to go to Fitbit.com I get an error message saying that the owner of the website has banned my IP address.

 

same thing happened to my daughter's account (she uses an IOS device)!!!  I can't log in!! please help cause I can't get my info.

please respond to my email ilsecelisp@gmail.com sice I cannot get thru your side via your site or the app.

thanks

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‎04-27-2020 11:43

‎04-27-2020 11:43

I am having the same exact problem.  Have not been able to log into the app at all.

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