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charge 2 android app

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‎01-01-2017 02:09

‎01-01-2017 02:09

I got a badge for 10000 steps yesterday and cannot return to fitbit app.

the share button is the only thing I can do otherwise badge is just stuck on screen

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3 REPLIES 3

‎01-02-2017 09:25

‎01-02-2017 09:25

Hello @Markbaynes, It seems you are new around in our Community. Its nice to have you here!

 

If your app got stuck when you earn the 10,000 steps badge, you might need to force quit the app or restart your mobile device. Once it has loaded give it another try and review if your the app is working.

 

Lets try this and keep me updated how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎01-02-2017 12:37

In response to RobertoME

‎01-02-2017 12:37

This has now been solved thank you


Sent from my Samsung Galaxy smartphone.
Best Answer

‎01-09-2017 07:08

In response to Markbaynes

‎01-09-2017 07:08

Hi there @Markbaynes, its great to hear the issues was resolved.

 

If the solution was different to my recommendation, feel free to share the steps you follow to fix this. I'm sure you will help other users who might experiencing this.

 

Stay awesome and keep participating in our Fitbit Community.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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