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fitbit.com unavailable. Try again later.

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‎09-04-2017 04:28

‎09-04-2017 04:28

Hello,

My fitbit occasionally jumps ahead 3 hours for no reason but I have been able to get it synced back up by logging out of the fitbit app and back in.  This happened yesterday, but when I tried to log back in I get the message "Fitbit.com is unavailable.  Please try again later".  I thought maybe the site was down, but I can log in just fine from a computer.  I have uninstalled and reinstalled the app twice and reboot the phone several times.  My fitbit is actually still 3 hours ahead and steps are stuck on yesterdays total and will not count today.

Any suggestions?

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‎09-04-2017 20:12

‎09-04-2017 20:12

Did you try a device restart?

https://help.fitbit.com/articles/en_US/Help_article/1186

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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