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fitbit not syncing

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‎04-05-2016 22:10

‎04-05-2016 22:10

When I try to sync my charge hr it says the Bluetooth service is busy. I've been trying for the last three weeks at least 4 times a day. I don't know what is wrong.
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‎04-06-2016 14:06

‎04-06-2016 14:06

After reinstalling the app and all sorts of things, I finally got it working by resetting the fitbit itself. I didn't delete any data, which I thought it might. This help article was really helpful. https://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker

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5 REPLIES 5

‎04-06-2016 01:15

‎04-06-2016 01:15

I'm having the same trouble with my Alta since yesterday. Can't seem to figure it out.
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‎04-06-2016 14:06

‎04-06-2016 14:06

After reinstalling the app and all sorts of things, I finally got it working by resetting the fitbit itself. I didn't delete any data, which I thought it might. This help article was really helpful. https://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker
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‎01-12-2017 17:14

In response to Dee_Anderson

‎01-12-2017 17:14

Thanks it worked!

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‎06-17-2017 20:24

‎06-17-2017 20:24

Getting fed up with flex 2 not syncing uninstalled and reinstalled app still not syncing 

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‎07-05-2017 17:35

In response to Crankycaz

‎07-05-2017 17:35

Did you ever get your Fitbit Flex 2 to sync? Mine was fine on my iPhone but I switched to an Android and now it keeps saying it can't sync because the bluetooth network is busy. I'm so frustrated!

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