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fitbit says: to start, DL the fitbit app/ phone says: failed bluetooth connect

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‎02-19-2022 09:17

‎02-19-2022 09:17

hi everybody

after 1 month without any pb, suddenly my fitbit says that I have to download the fitbit app.

But my fitbit app (samsung 😎 says it could not connect to the fitbit by bluetooth

 

i already have delete and redownload the app but nothing changes 😑

 

had someone already face this problem ? 

would someone give me an advice to solve this problem?

thank you everyone for your kindness !!

 

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‎02-19-2022 10:45

‎02-19-2022 10:45

HI @ChloéOé  -  it seems the watch may have been factory reset [odd that it did it by itself] - try in the app to set it up again with " + Set up a Device" How do I set up my Fitbit device? 

Author | ch, passion for improvement.

Best Answer