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my charge hr won't connect to my s7

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‎08-17-2018 09:48

‎08-17-2018 09:48

Hi,

 

tried resetting it, reinstalling app. Still says connecting after i have entered the 4 digit code. Any help would be much appreciated.

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‎08-19-2018 06:32

‎08-19-2018 06:32

Welcome to the Forums @mysticbabe.

 

Thanks for letting us know that you have tried resetting and reinstalling it.

 

I'd like to recommend that you try going through the steps on this help article. They will help you get your Charge HR connect to your phone. 

 

Let me know if you have any further questions. 

Lanuza | Community Moderator

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