my replaqcement blaze does not work either....

[holmesy]

good afternoon all ,

all need is what the hell is going on with blaze ?????

i first got my new blaze as a present from my wife all good until i got into the blaze and found it would not synch with my samsung phone,i switched the phones bluetooth on/ off i switched the phone and the blaze on /off  and it would synch when ever it pleased it self so i emailed fitbit and after some emails later they have sent me a replacement all good .nope  .i have placed the new blaze on charge now for 36 hrs the furthest  i have got is ,blaze requires a an update and now nothing it wont even charge ..

time for my money back or what ????? unless there is a solution out there please advise.????

[Odyssey13]

Welcome to the forums @holmesy

You need to remove the Blaze from the charger unit. It shouldn't take more than two hours for it to fully charge and thirty-six hours is long to enough to harm the battery.

Have you tried restarting the Blaze a few times?

Let us know. We want you to enjoy your Fitbit experience.

[holmesy]

good morning cosmic,
i took my replacement blaze off charge after 40 hrs and shut the whole
thing down left it for a few hours and returned and started from scratch
all over again after numerous attempts to synch my blaze with my phone and
i mean numerous attempts i succeeded in getting the blaze to synch and
actually work at this present moment its working fine,???
but come on it should not take hrs to set up a simple synch between phone
and fit bit there has got to be a problem with your merchandise ..
Cheers Holmsey

[Odyssey13]

@holmesyI'm glad you stuck with it and gave it a chance. For now, keep an eye on it but don't have it on the charger unit more than two or three hours next time.

We're here if you need anything.

Keep on stepping!