help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

new fitbit Blaze account, not showing all info on app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-21-2019 16:52

‎04-21-2019 16:52

Could not unpair my fitbit blaze with my old myfitnesspal account so I deactivated and made a new fitbit profile with a new email address and now none of my tiles are showing up on my app except calories burned. 

Best Answer
0 Votes
1 REPLY 1

‎04-22-2019 00:18

‎04-22-2019 00:18

That sounds like you fitbit is not connected to your new account for some reason.

 

Try reconnecting it by going into the account section of the app and selecting "set up a device"

Best Answer
0 Votes