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"Collecting Data" on the Fitbit App

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‎03-14-2023 09:05 - last edited on ‎03-15-2023 12:09 by Fitbit Moderator

‎03-14-2023 09:05 - last edited on ‎03-15-2023 12:09 by Fitbit Moderator

Everyone is abandoning ship. You can compare it to a bankrun. My guess, fitbit can handle the pressure of everybody running to Stridekick.

( my fitbit-app says: "collecting data" , nothing else any more ) 

I hope, tomorrow morning in Europe, when America is sleeping, the servers will be responsive again.

 

Moderator edit: Subject for clarity.

 

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
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‎03-15-2023 12:13

‎03-15-2023 12:13

@MarioDings Nice to see you in the forums again. I moved your post here to keep order in the forums. I will gladly help you regarding the data on the Fitbit app. 

 

Thanks for the explanation. When exactly do you receive this message? Would you be so kind to send me a screenshot? Please make sure that your Fitbit app is up to date. I would also try a different internet connection. If you are using mobile data, please try it with  Wi-Fi network. Thanks in advance. 

RodrigoM | Community Moderator, Fitbit

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‎03-15-2023 12:13

‎03-15-2023 12:13

@MarioDings Nice to see you in the forums again. I moved your post here to keep order in the forums. I will gladly help you regarding the data on the Fitbit app. 

 

Thanks for the explanation. When exactly do you receive this message? Would you be so kind to send me a screenshot? Please make sure that your Fitbit app is up to date. I would also try a different internet connection. If you are using mobile data, please try it with  Wi-Fi network. Thanks in advance. 

RodrigoM | Community Moderator, Fitbit

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0 Votes