help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Connected GPS is running" message is constantly appearing on my Android phone and Charge 6

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-06-2024 02:15

‎07-06-2024 02:15

Can anyone answer why I have started getting this message constantly? 

I have cleared the cache, logged off my account,  restarted my phone   but the message keeps appearing.  And it seems to be draining my phones battery. 

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-06-2024 10:24

‎07-06-2024 10:24

@Reedee I see that you restarted your phone. Have you also tried restarting your Charge 6? 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

View best answer in original post

Best Answer
3 REPLIES 3

‎07-06-2024 05:12

‎07-06-2024 05:12

@Reedee  I moved your post to the Android app forum, a better fit for your issue.  I hope a fellow Android user can help you.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎07-06-2024 10:24

‎07-06-2024 10:24

@Reedee I see that you restarted your phone. Have you also tried restarting your Charge 6? 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

Best Answer

‎07-08-2024 01:10

In response to alexthecat

‎07-08-2024 01:10

Hi, stupidly I had not tried that again after clearingthe cacheand rebootingthe phone, so I also restarted the watch as well, and it seems to be behaving itself now. Thanks.

Best Answer