help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

samsung S20 wont syn without locations on

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-03-2020 18:08

‎04-03-2020 18:08

app will not update and sync with charge 3 unless locations is turned on. Surely only Bluetooth is required for this? Thank you for any help.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-03-2020 19:19

‎04-03-2020 19:19

Hi @Nztipene  you must have location on and it's been like this for a few years. Click to read the official post about it - click to go there. 

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎04-03-2020 19:19

‎04-03-2020 19:19

Hi @Nztipene  you must have location on and it's been like this for a few years. Click to read the official post about it - click to go there. 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes