05-17-2018
16:41
- last edited on
05-19-2018
13:24
by
KateFitbit
05-17-2018
16:41
- last edited on
05-19-2018
13:24
by
KateFitbit
Loved my fitbit. Hoever, it has stop syncing and giving messages for over a week now. Continues to shut down then reauest that i reboot phone as it isnt syncing up correctly. Truly, .after three attempts of completely shut down isn't solving the issues. Need help!!!
moderator edit: title for clarity and changed board
Best Answer05-18-2018 10:35
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-18-2018 10:35
Welcome to the Forums @morningcup!
I'm afraid I don't fully understand what is it that you are experiencing. Could you please go a bit more in-depth about the situation? What exactly is going on? If your Fitbit restarting itself or is it your phone? Please be as specific as possible that I can understand what is happening.
Look forward to your reply.