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samsung s3 wont work

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This is my second fitbit fkex as first one wouldn't work....and its the same with this one....what a waste of time and money.....feel completely let down...this was a xmas gift.

My samsung s3 detects the flex on bluetooth but wont pair or connect.

No app fixes or step by step guide on how to resolve this...just a customer who is let down.
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@mattlenton wrote:
This is my second fitbit fkex as first one wouldn't work....and its the same with this one....what a waste of time and money.....feel completely let down...this was a xmas gift.

My samsung s3 detects the flex on bluetooth but wont pair or connect.

No app fixes or step by step guide on how to resolve this...just a customer who is let down.

Samsung GT-I9505  is a S4, not a S3 ?

if you're talking about another S3, which reference ?

some S3 are not BlueTooth 4.0 LE and cannot be paired.

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