sync issues with location off and no measurements

[chdukes]

Ever since the latest 2 updates i now need to have my location on to be able to sync otherwise it doesnt find my fitbit charge. Also these updates now show that my active minutes are there but not the measurements of when.

I use a samsung galaxy note 4 on 5.5.2 android

Can anyone help? I have not changed my settings so can only presume update has knackered something

[Panzygurl]

I'm having the same issue... my fitbit hasnt not sync since friday 11th feb

[simoneshh]

I have the same issues.
My location/gps has always been useless on my Samsung A5. It takes close to 5min to get going on any app (Eg Map My Fitness or Runkeeper) Yet with fitbit as soon as I turn it on it syncs. I'm assuming it's not actually finding my location, it's just insisting that option is turned on.

[randomrandom]

I have this issue too, on Galaxy S5, Android 5.0.2. My fitbit has never sync'ed reliably, and the widget contents are consistently 0 steps, mostly even after a successful sync. Because it eventually syncs successfully, I've put up with the flakiness.
However, this thing should not require Location information to sync via a Bluetooth connection. The app is nagging me to turn Location Services on, but if I keep trying, it does sync without needing Location turned on. So clearly it Doesn't need Location services to be able to sync, that is a lie.
The device itself seems fine, but the software which came with it, and particularly the widget, has always been dreadful. I'm waiting for a device I like more to come along. When it inevitably does, I will make the call. If the Fitbit software is still woeful, I will ditch the device, and I will not be back.