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time display won't show

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‎02-14-2018 00:22

‎02-14-2018 00:22

I have just purchased a Fitbit Alta Hr, and have downloaded the app on my Android phone. It will not show the time or anything at all apart from saying to visit www.Fitbit.com/nz/setup I have done so which takes me to Google play and through to my app to do the update. Each time  I go to download it keeps telling me to try again. Help please, what am I doing wrong??

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‎02-14-2018 14:18

‎02-14-2018 14:18

Hi, @LeeLee913! That display means that you haven't yet linked the tracker to your Fitbit account. Once you add it to your account, it will start showing you the time, your steps, etc.

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