transfer to google

[nmedddd]

i cannot add my Google account because because my device is managed by my parents, but my parents cannot move it either, is there any way that i can get some sort of email verification to move my account? i am already using a Google gmail anyways so im not sure why i even have to move it over.

[Guy_]

Hi @nmedddd - there can be numerous issues with the migration and the deadline has moved to May 19, presumably because Google stops people migrating.

Best to highlight the issue to support so they can get Google to fix the issue.

[LZeeW]

Hi @nmedddd   Your account is a supervised account.  Your parents need to remove you from Family Link.  Then you will have an individual account.  It is my understanding that your parents can add you back after your migration is complete.

Your email address is your unique identifier.  You can use Gmail as your address, but still have a Fitbit account.  I set up my account years ago with a Gmail address.  I migrated to a Google account after they became available.