App keeps adding manual weight log

[SusanCleary]

For the past 4 days my Aria or app not sure which, keeps adding manual entries . I get the normal weight and then like 4+ additional manual entires that I’m not doing. And if I delete them they just come back. 
App has been updated, reinstalled, logged out of, scale

removed and added back. Still happening. 
Fitbit sucks since Google took over. 

[SeaSpinner]

Same here.  And my weight trends graph has a bunch of entries that aren’t even in the list of weights.  Totally agree that Fitbit sucks now.  When this one dies I’m switching to Apple.

[Sazzle26]

It’s happening to me as well. Seems the more I delete more entries appear. Looks like I weighed myself 20 times yesterday. My aria scales used to sync to the dashboard immediately but now have to wait a few hours before weight appears in the weight section. Shows straight away if I look via the scales device but not the dashboard. When it does sync its now with all the manual weight too. 🙃

[lee_b]

This is happening to me too. 

[skaughtee]

Same issue for me.  Do they not have support anymore?

[2Autumn]

I’m experiencing the same. I actually did weigh myself 3 times on Sunday and entered all three but I only want to keep the most recent one. However, every time I delete the other two they come back. Even after I made sure that Fitbit was not synced up with my Apple health app or my Zero fasting app because I read that that could be the problem that they’re trying to sync with each other but unthinking those did not work. The weights keep coming back. I even tried editing the weights to the same amount as the more recent one and they still reverted back to what was originally entered.

[lee_b]

Just wondering if everyone with this issue has moved to Google? I moved recently which seems a coincidence 

[Grande414]

Happening to me too. I didn’t even enter a weight or let the aura scale sync today and it’s adding old weights.

[SeaSpinner]

Did we have a choice? I thought we had to move to Google.

Sent from my iPhone

[JoLo13]

Has anyone worked out a fix for this. I keep deleting the random manual weight entries but they just keep coming back every time the Fitbit app syncs. It’s so annoying 😡

[lee_b]

Please log it via their social media or email as the more people who report it the more likely it will get fixed. 

[Sazzle26]

I’ve weighed today and appears to be fine for this week for me. Just synced the weight from weighing today. No manual entries occurring. However despite me deleting the weight listed in my scales log and on the dashboard it’s still adding manual log ins to last week date range.  My weight from. Last January to November  also isn’t showing.  I give up 

[skaughtee]

I don’t think there’s an update to fix it yet. I went to the App Store and
left a negative review on the app explaining what’s going on.

[Kurbits]

No I've been logging in with Google for over a year now - I just counted 18 manual adds today 😕

[Kurbits]

You do have to move to Google before 2/1 or 2/2 or all your info will be deleted.

[Kurbits]

Great idea - I have a survey to fill out when I'm done here.

[lee_b]

Google/Fitbit have confirmed that there is a bug and their specialists are aware of it and are working to identify a resolution as quickly as possible.

[SeaSpinner]

That is great news! Thanks very much for posting here.

Sent from my iPad

[LZeeW]

@Kurbits   The deadline has been extended to early May 19.  You can also send feedback directly in the Fitbit app.  Tap on your profile picture, then Send feedback.  You don’t get a response.

[Cardylion]

This was happening before I moved to Google, and is continuing