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App randomly deletes body fat numbers from the Aria 2 scale.

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‎11-05-2019 09:52

‎11-05-2019 09:52

I weigh every morning on the Aria 2 scale, and the sync appears to work fine. Body fat and BMI will display for the first few hours, but then they'll randomly disappear. It doesn't happen every time, but probably 5 out of every 7 days will lose their body fat and BMI info after a day or so.

 

For last week I have:

 

Monday, Tuesday, Wednesday, Friday: All have lost BF% and BMI data.

Thursday and Saturday: Still have BF% and BMI.

 

For this week so far, Sunday and Monday have both lost their data while Tuesday still has the measurements that synced this morning.

 

What's going on?

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‎12-23-2019 09:34

‎12-23-2019 09:34

Once synced your data should be in your account, not in the scale. 

Is this disappearing from the Fitbit app? 

Have you looked at the data on the web? 

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