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Aria 2 Body Fat % is not accurate

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‎06-09-2020 11:00 - last edited on ‎08-26-2020 07:19 by Fitbit Moderator

‎06-09-2020 11:00 - last edited on ‎08-26-2020 07:19 by Fitbit Moderator

Without changing any settings the bf% suddenly shows 10 points lower overnight. Can't be. Tried regular/lean mode change, gender mode change and countless times reset. It looks like we have a questionable product quality here. Given the stiff price of the product one would expect an adequate solution.

 

 

Moderator edit: updated subject for clarity

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‎08-26-2020 07:18

‎08-26-2020 07:18

Hi @Bigberto, welcome to our Fitbit Community. I'm sorry to hear that your Aria 2 is not providing accurate body fat readings. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

Please re-calibrate your scale by taking out the battery for 15 seconds and put them back in. After this, weigh yourself 5 times in a row. Finally, monitor your Aria 2 and see if it provides more accurate body fat readings.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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