Aria 2 Scale is not connecting to WiFi

[etboces]

Hi there, 

I am having problems with my Aria 2 scale. It stop synchronizing for more than 154 days. I have tried all the steps that were available on FitBit website but with no success. Does any have issues with this lately?

[DramaQueenDiva]

I do, but with my Aria Air.  I haven't found any other solutions to it, other than doing a factory reset, which is only a temporary solution.  If I find something else, I'll report back.

[tendulkar]

It seems there was an update that has impacted wifi. Even I am facing issues. I tried all possible ways for example factory reset, removing or changing batteries multiple times. But no luck. And I wonder if Fitbit cares about these devices any more!

[Ausjulz]

I *just* reconnected mine after 696 days since last synched. It's a process, but I gotchu (hopefully 🤞🏻). First turn your phone's Bluetooth ON, then proceed:

1.  Go to www.fitbit.com/settings 

Select your Aria 2 Device 

•  Go to your profile and hit the trash can

2.  Reset the scale:

• Remove one battery, wait 10 second 
• Keep the tiny WiFi button pushed in while you place the battery back in. DO NOT LET GO, it's difficult.
• Keep pressing the WiFi button, I did it for a good 30 seconds and released.
• You'll see a loading bar on the display. Then the usual "www.fitbit.com/setup" - but that is a dead URL. 

 

 3.  Open the FitBit App:

• Tap the Devices button at the top left

•  select the Add Device at the bottom and follow the prompts from there!

Hope this works!!

[Allphis]

Delite the fitbit app and reinstall it.  It worked for me 🙂