help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria 2 - Trouble factory resetting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-09-2021 07:35

‎06-09-2021 07:35

This has been a repeated issue for my Aria 2 trying to factory reset.


I have followed these steps multiple times:

Remove the batteries.
Press down on the small button directly above the battery slots.
While continuing to press down on the button, reinsert the batteries.
Be sure to press down on the button for at least ten seconds.
Replace battery cover.
Scale should now be reset.


 

Best Answer
0 Votes
1 REPLY 1

‎06-17-2021 11:03

‎06-17-2021 11:03

@SunsetRunner Welcome to our Fitbit Community. In order to avoid any confusion on my end, please let me know why you are trying to perform a factory reset. Is your Aria 2 experiencing any specific issue?

 

Thank you so much for your time with this.

 

See you later.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes