Aria 2 assigns weight to wrong person

[super.mario]

I have seen the earlier thread on this issue and know how to rectify the error i.e. assign the weight to the correct person.

My question is:

Can I prevent the Aria 2 from "guessing" and force it to display the prompt and let me select the proper icon each time I weigh in.

[JuanJoFitbit]

@super.mario Welcome to our Fitbit Community! I'm sorry to hear that your Aria 2 assigns weights to the wrong user.

Regarding your inquiry, the Aria 2 tends to recognize a user as a "Guest" if you are close to another user's weight that is using your Aria scale. Make sure that you and the other users have the correct profile settings in their Dashboard (Weight, height and gender). Finally, re-calibrate your scale by weigh yourself 5 times in a row.

In addition, please check out this help article, which explains how to select your icon.

Let me know if you have any doubts! 

[LaniJar]

My Aria 2 doesn't see me as a guest, and it doesn't ask to select a user after weighing, it just assigns my weight to my husband's account. Is there a way for it to ask every time? 

[JuanJoFitbit]

@LaniJar, I'm sorry for the late response. However, let me welcome you to our Fitbit Community.

Since you mentioned that your Aria 2 is not recognizing your user, please restart your scale by taking out the batteries for 15 seconds. After this, weigh yourself 5 consecutive times in order to re-calibrate it.

Finally, check out the help article that I shared in my previous post of this thread and make sure to follow the steps and see if your Aria 2 recognizes your user when you weigh in.

Keep me posted on the outcome.