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Aria 2 batteries drain fast

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‎03-31-2021 19:11 - last edited on ‎04-01-2021 04:22 by Fitbit Moderator

‎03-31-2021 19:11 - last edited on ‎04-01-2021 04:22 by Fitbit Moderator

Help! I have put new batteries in my scale once a week for the last three weeks!.

 

 

Moderator edit: updated subject for clarity

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‎04-01-2021 04:20 - last edited on ‎08-25-2024 10:13 by Fitbit Moderator

‎04-01-2021 04:20 - last edited on ‎08-25-2024 10:13 by Fitbit Moderator

Hi @SueJCR Welcome to our Fitbit Community. Regarding the battery draining issues that your Aria 2 has experienced, please try taking out the batteries, clean the contacts of your scale with a cotton swab and a little bit of alcohol in order to remove any dust from the contacts.

After this, put the batteries back in and see if they don't drain fast.

Hope this helps.

JuanJo | Community Moderator

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‎04-07-2021 06:06

In response to JuanJoFitbit

‎04-07-2021 06:06

I stepped on my scales this morning, and the battery indicated it was dead. I did as you suggested and it made no difference. At this rate I’m going through a lot of batteries!

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‎04-08-2021 04:11 - last edited on ‎08-25-2024 10:13 by Fitbit Moderator

In response to SueJCR

‎04-08-2021 04:11 - last edited on ‎08-25-2024 10:13 by Fitbit Moderator

@SueJCR Thank you for getting back and trying the recommended troubleshooting steps. Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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