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Aria 2 body fat percentage increase

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‎08-12-2019 23:36 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎08-12-2019 23:36 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

Hi, body fat percentage went from 34 to over 40 in one day, I’ve changed batteries, reset, weighed in 5 times and still no resolution? Also changed sex from female to male and back with no difference 

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‎08-19-2019 11:40

‎08-19-2019 11:40

Hi @AliciaNoelH. It's nice to see you on board. I'm sorry for my delayed response.

 

Thanks for letting me know about your Aria 2's behavior. You did a fantastic job with the troubleshooting steps, let's work on this together! I was checking your information with our Support Team and apparently a case was already opened for you. Our team will keep working with you via email, so make sure to check your inbox.

 

Catch you later! Woman Happy

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